Quality Policy & Material Declaration
Quality Management
Over 8,000 square meters of factory space along with the latest manufacturing equipment gives us the capacity in fully serving the OEM/ODM businesses while achieving high quality on timely deliveries at lower costs. Utilizing the lead-free technology, our manufacturing facilities, including the most advanced SMT assembly lines and optical inspection systems, are ISO-9001, ISO-14001, and ISO 13485 certified.
ISO Certificates
| Certificate |
Description |
Download |
| ISO 9001 |
Quality Management Standard |
|
| ISO 14001 |
Environmental Management Standard |
|
| ISO 13485 |
Medical Industry Standard |
|
| ISO 17025 |
Testing and calibration laboratories |
|
| ISO 45001/CNS 45001 |
Health and safety management systems |
|
| ISO 9001 |
Quality Management Standard |
|
Long-Term Availability
We know that long-term availability is one of the most important factors of consideration when our customers are making product development decisions. Extending the product life and ensuring resources and parts are available throughout the life cycle is critical to success. Our products are manufactured to last.
- Designs are vetted and components are selected to ensure the finished product yields a long and stable life.
- Second sources on critical components are identified and tested for compatibility in the event they are needed. We have a history of providing support and ensuring parts availability beyond 7 years. With recent embedded microprocessor technology advancements that offer extended life and availability of 15 years, in many cases, our products can offer the same lifespan.
- During the active life of the Axiomtek product, all software and firmware updates, along with any repairs, are covered under a 2-year warranty policy from the date of shipment. The standard warranty can be extended for up to 3 additional years for a total of a 5-year warranty period.
- Our End-of-Life notification process provides customers with 12 months of notification whenever possible to allow for last time buy commitments and the requalification of replacement parts.
- After the product has finally been declared end-of-life, and production has ceased, extended technical support and product repairs will continue as long as original replacement parts are available.
- Repairs for discontinued products will be quoted upon request on a time and material basis.
Material Declaration
Go Green
As a global citizen, we are committed to providing green products that are compliant with Waste Electrical and Electronic Equipment Directive (WEEE) and Hazardous Substances Directive (RoHS) regulations. For more information, please refer to the Axiomtek WEEE, RoHS and REACH Compliance Statements.
Conflict Minerals
Axiomtek recognizes and is sensitive to any business activities and products that may impact a country’s culture or environment. Furthermore, we adhere to the Conflict Mineral Compliance. As such, we undertake the following responsibilities: “All products and packaging thereof do not contain conflict minerals from Congo, its neighboring counties, or any armed-conflict areas within the geographic territories of these countries”. For more information, please refer to the Agreement of Non-Use of Conflict Minerals.
